People
Caring with Compassion was produced collaboratively by individuals from across the disciplines of internal medicine, pediatrics, nursing, case management, social work, medical education, and technology design. We developed this curriculum to bring information regarding care of medically uninsured, underserved, and homeless populations into one, learner-friendly, consolidated website. To get the most out of this curriculum, please review the Learner’s Guide or Teacher’s Guide.
Authors:
Davoren Chick, MD, FACP (lead/communicating author: dchick@acponline.org)
Dr. Chick is Chief Learning Officer for the American College of Physicians and Adjunct Professor of Medicine, University of Pennsylvania Perelman School of Medicine. She was previously a clinician-educator in the Department of Internal Medicine and the Department of Learning Health Sciences, University of Michigan Medical School, the internal medicine residency program director at Michigan State University, and a faculty member for Massachusetts General Hospital/Harvard Medical School. Dr. Chick practices general internal medicine and has volunteered her professional services for vulnerable and homeless patients at shelter clinics. Her research and scholarly work have focused on medical education curriculum development and creative curriculum design.
April Bigelow, PhD, ANP-BC, AGPCNP-BC
Dr. Bigelow is a clinical educator with the University of Michigan School of Nursing and coordinates their Adult Gerontology Primary Care and Family Nurse Practitioner Programs. She maintains an active clinical practice caring for vulnerable populations, including underinsured and homeless patients, through a local Federally Qualified Health Center as well as an outpatient palliative clinic through Michigan Medicine. Dr. Bigelow also teaches in the graduate nursing program. Dr. Bigelow’s scholarly focus includes a variety of health promotion issues within vulnerable and complex care populations, including chronic disease management and the integration of palliative care into the primary care setting.
Heather Rye, LMSW
Ms. Rye is the Program Manager for the Complex Care Management Program at Michigan Medicine. In 2002, she obtained her master’s in social work from Wayne State University and began her career as a mental health therapist, focusing on family and substance use. She spent 8 years in this field before joining Michigan Medicine in 2010 as a Complex Care Manger where she worked to empower and support the most medically and socially complex patients by navigating the health system, linking to the available and necessary resources and to providing supports to physicians and care team members to ensure quality care. In 2020, Ms. Rye became the program manager for Complex Care Management and now provides oversight to the CCMP team of 20 individuals that continue to serve our patients, health system and community partners with a passion and drive for equitable and comprehensive care.
F. Jacob Seagull, PhD
Dr. Seagull is a research specialist and human factors consultant for health care quality improvement and patient safety, as well as medical product design, at the University of Michigan Medical School. He contributed to Caring with Compassion while previously on faculty in the Department of Learning Health Sciences, University of Michigan Medical School. His areas of expertise include medical human factors, technology, and human-computer interaction. His prior work has included development and testing of online professional training, and development of a computerized checklist for just-in-time training for medical emergencies. Dr. Seagull contributed his expertise in program design and data analysis.
Ryan Crowley, BSJ
Mr. Crowley is Manager, Health Policy at the American College of Physicians. Mr. Crowley has authored policy papers on a variety of health care subjects, including behavioral health and primary care integration, substance use disorder treatment, team-based care, climate change and health, the Affordable Care Act, insurance reform, and financial profit in medicine. He has developed several advocacy resources and toolkits related to health insurance reform, reimbursement, and climate change and health. He is also responsible for reviewing legislation and regulations related to health insurance coverage, Medicaid, public health, and other policy topics.
Brent Williams, MD, MPH, FACP
Dr. Williams is an internal medicine and primary care physician at the University of Michigan Medical School. His research, education, and clinical activities have focused on graduate medical education, education program evaluation, and care of vulnerable populations. Dr. Williams has served as Medical Director of the Delonis Shelter Clinic of the Shelter Association of Washtenaw County, Medical Director of the University of Michigan Complex Care Management Program (clinical care for low-income, complex patients), and Director of the Global Health and Disparities Path of Excellence at University of Michigan Medical School.
Anthony A. Donato, MD, MHPE, MACP
Dr. Donato is the Associate Program Director for Internal Medicine at Tower Health System where he also practices as an academic hospitalist teaching residents and medical students. He is a Professor of Medicine for the Drexel University College of Medicine. In 2016, he and colleagues started Tower Health’s Street medicine outreach program which cares for homeless and those at risk for homelessness in the city of Reading. His interests are in novel ways of teaching, direct observation, and the use of portfolios and low-stakes narrative evaluation to enhance personal relationships and promote growth in learners in medicine.
Josh Serchen, MPP
Mr. Serchen is Associate for Health Policy at the American College of Physicians. Mr. Serchen authors policy papers, monitors federal regulations and legislation, and manages ACP’s judicial advocacy on a wide array of topics pertaining to internal medicine physicians and the health of their patients. His focus areas include the roles of housing, nutritious foods, and other social drivers on health; health disparities; prescription drug affordability; pandemic preparedness; racism and health; and reproductive and gender-affirming health care. He has a particular interest in leveraging public health programs to address social drivers of health, especially section 1115 waivers for Medicaid.
Technical Design and Communication Supports:
Original technical and design expertise was provided by Michigan Creative, a team of writers, designers, project managers, photographers, and web and video professionals who provide creative services for the University of Michigan campus and University of Michigan Health System. Ongoing technical and communication support is provided by the American College of Physicians.
Financial Support:
Original funding for the Caring with Compassion curriculum was provided by a Graduate Medical Education Innovations Program grant from the University of Michigan Medical School. Ongoing financial support is provided by the American College of Physicians.